Comprehensive Fire, AOR & Security Integrated Maintenance Plan

    Fire alarm service, inspections and monitoring banner with Potter IPA-60 and handshake

    Serving Buildings 3804 · 3808 · 3807 · 3815 · Clubhouse
    City of High Point, North Carolina

    Monthly Investment: $4,993.10
    Agreement Term: 10 Years · Transferable Upon Property Sale

    Prepared by:
    DSR Technologies, Inc.
    Florida License EF20001156
    North Carolina Low Voltage Unlimited License SP.FA/LV.37146

    Executive Summary

    This plan provides a fully integrated, long-term life-safety and security maintenance program for the multi-building apartment complex located at 3804, 3808, 3807, 3815, and the Clubhouse in High Point, NC.

    This agreement consolidates all fire alarm, Area of Refuge, and security camera systems under a single, comprehensive service structure.

    One vendor. One price. One complete life-safety solution.
    No surprise repair costs. No fragmented service. No compliance gaps.

    This 10-year program aligns with the NFPA 72 life-cycle requirements of initiating devices and provides complete continuity, predictable budgeting, and full operational stability throughout the entire system lifespan.

    Scope of Services

    Fire Alarm System Maintenance

    Monthly Fee: $3,597.60

    • Complete NFPA 72 service program
    • Quarterly and annual inspection & testing
    • Sensitivity testing per NFPA standards
    • Full replacement coverage of addressable devices
    • Maintenance of Potter IPA-4000 system & networked PSN units
    • Multi-building SLC & NAC supervision
    • Annual battery testing & replacement
    • Coordination with City of High Point Fire Marshal (AHJ)
    • Annual compliance documentation for all buildings
    • 24/7 emergency response included
    • Remote diagnostics & system health monitoring

    Area of Refuge (AOR) Maintenance

    Monthly Fee: $378.50

    • Testing & operation of RATH BOSS Controller
    • Functional test of (12) elevator lobby AOR stations
    • Two-way audio clarity verification
    • VoIP path and LTE backup communication testing
    • ADA code compliance evaluation
    • Documentation for annual inspections
    • Power system and battery maintenance
    • Communication supervision and fault resolution

    Security Camera System Maintenance

    Monthly Fee: $1,017.00

    • Maintenance and monitoring of 50-camera surveillance system
    • 64-channel NVR health supervision
    • Firmware updates for cameras and switches
    • Lens, alignment, and night-mode verification
    • 5 managed PoE switches monitoring and diagnostics
    • Structured network review and performance checks
    • Included labor for camera replacements as needed
    • Support for remote client access & video retrieval
    • Integration and monitoring via MoniHawk platform

    MoniHawk Remote Monitoring Platform

    MoniHawk is the advanced diagnostic and monitoring layer used by DSR Technologies to oversee:

    • Fire alarm critical events
    • AOR communication paths
    • Network and switch health
    • Camera system infrastructure
    • System uptime and performance metrics

    This platform provides continuous visibility of all system components, reducing downtime and enhancing system reliability across all buildings.

    10-Year Lifecycle Alignment

    NFPA 72 requires replacement of many fire alarm initiating devices approximately every 10 years.

    By aligning the maintenance term with the life-cycle of these components, the facility benefits from:

    • Predictable annual operating costs
    • Continuous compliance
    • Full replacement coverage
    • Stabilized long-term budgeting
    • Minimized risk of large, unexpected capital expenses

    Transferability Upon Property Sale

    This agreement is fully transferable at no cost to any new property owner with 30 days’ written notice.

    This ensures uninterrupted system care and compliance regardless of ownership changes.

    Financial Summary

    Fire Alarm Maintenance: $3,597.60 / month
    AOR System Maintenance: $378.50 / month
    Security Camera Maintenance: $1,017.00 / month

    Total Monthly Investment

    $4,993.10

    Term: 10 Years

    Next Steps

    To begin service:

    1. Review the agreement details
    2. Approve and sign electronically
    3. DSR Technologies will schedule onboarding and the first inspection cycle
    4. All documentation and records will be provided through our client portal

    Company Credentials

    DSR Technologies, Inc.
    Florida License EF20001156
    North Carolina Low Voltage Unlimited License SP.FA/LV.37146
    Fully insured · Multi-state certified · Life-safety and low-voltage specialist